At Polar Protein, we strive to get your orders to you as quickly and efficiently as possible. Please review our shipping policies below:
Processing Time
Orders are typically processed within 1-3 business days. During peak periods or holidays, processing times may be longer.
Shipping Rates and Delivery Times
- Canada: Free standard shipping is available for orders over $99 CAD. For orders under $99 CAD, shipping rates will be calculated at checkout. Delivery typically takes 7-10 business days after processing.
International Shipping
At this time, we do not offer shipping outside of Canada.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
Shipping Delays
While we aim to deliver your order within the estimated time frame, delays can occur due to unforeseen circumstances such as weather, customs processing, or courier delays. We are not responsible for shipping delays once the order has been handed over to the carrier.
Incorrect Shipping Information
Please ensure that your shipping information is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.